FAQ

Contact me

Please email enquiries and collaborations to hello@elijjewelry.com. 

For updates on new collections and releases, please follow my IG account @elijjewelry.

Purchases and Check out on website

To facilitate a quicker check-out, please set up an account and key in all your details on the website and your mode of payment (i.e. PayPal details, credit card details). 

*Please note- Having/holding the item in your cart does NOT guarantee that it is yours. The first person who checks out and pays will get it. 

Our website system works in a way that even if 10 people have the same item in their cart, the first person who checks out and pays will get it. My work is mostly one-of-a-kind, so very often, that piece is the only one available. 

Reservations before Releases

Unfortunately, no. I would like to be fair to everyone. Thank you for understanding!l

Customizations

I am currently not taking in many bespoke or customization orders.

For fine jewelry (18K gold) bespoke work, you may email me at hello@elijjewelry.com. 

 

What is gold filled?

To learn more, here is a blog post where you may read more about it.

 

Jewelry Care

We live in humid Singapore, and extra care needs to be given to our jewelry. Do read more about how to do it here.