Shipping
Shipping
Please ensure that shipping address is updated and correct. Customers will bear the full cost of redelivery, should the address be incorrect.
Once packages have left my hands, I am not responsible for loss of mail.
Please allow up to 4 business days to get your orders packed and ready for mailing. If you require your purchase urgently, please contact me on IG BEFORE making a purchase to check first if it is possible, however there are not guarantees.
Local/Singapore Purchases
1) Pick up from our Somerset studio is only available for items $600 and up.
2) Smartpac delivery is $3 (with tracking) to local addresses.
The tracking number will be released to you once your package has been mailed.
*TAKE NOTE: Courier is no longer free due to high costs for the most immediate services.
If you are worried about your purchases being lost in the mail, remember to opt for the Grab courier option. Otherwise, all packages will be sent via Smartpac by default.
Once packages are out of my hands, I will not be liable for lost packages.*
3) Grab delivery courier (within 3 business days, 2 hour slot) at $22 flat. Please ensure you include your phone number for the courier.
International Purchases
Jewelry will be shipped via Singpost registered mail at a flat rate of $15.
The tracking number will be released to you once your package has been mailed. Should you choose this option, I will not be responsible for lost mail once it leaves my hands.
Please allow 8-21 days for delivery, depending on each country’s postal service.
Fedex International Priority
Overseas shipping by FedEx is also possible. Please contact me before purchase as shipping rates will vary depending on your location.