*Update: Custom Slots are closed and will reopen at a later date! Do check @elijjewelry on IG for updates.
How customization works:
1. For rough price quotes, kindly send me a DM on IG @elijjewelry or email me at elijjewelrysg@gmail.com.
Custom slots are a non-refundable $100. This amount can be used to offset the total price of your customized jewelry.
Please note that Jade jewelry typically starts from $380. However if you decide not to customize a piece, this amount is non-refundable.
Once purchased, it shows that you agree with the steps stated and serves as a commitment on your part to begin a customization with me and is a NON-REFUNDABLE deposit for the piece made specially for you.
***Do note listings do not include courier shipping fees. Read about shipping fees here.
2. The entire process will be done online. It is best if you already have a clear idea of what you might like to have customized. However if you’re unsure, no worries! I will guide you along.
Lengthy discussions will have an additional fee ($50-100) added onto the final quote.
3. Once we have agreed on the gemstones combination/design, full payment must be made before I begin work on your customization.
4. There is a wait time of 1.5- 2 months for completion. When your custom piece is completed, you may pick it up from my studio or we can arrange for courier delivery.
I hope that the customization process will be enjoyable for both of us, as it is a joy to help you achieve your dream piece of jewelry!
*Please note: Because customizations are made specially for you, and effort and time is made to ensure it is to your specifications, NO REFUNDS or RETURNS will be given once it is completed.
Some of my custom-cut jade carvings come in very limited quantities, and if the materials of what you want made is unavailable, or the design is not possible to be done, a refund will be given.